When Swedish financial services giant Skandia implemented a new online business model, the group's CIO was left juggling an outsourcing contract designed with very different requirements in mind, while the IT department took on an increasingly important role in the firm's future. Writer John Beck
Luis Arce, Bolivia's finance ministerSince president Evo Morales took office in Bolivia in 2006, political stability has gone hand-in-hand with a period of robust economic growth. The country's finance minister shares with The Banker how Bolivia has managed to protect itself from the worst of the global economic crisis and spells out plans for future expansion. Writer Jane Monahan