Moody's Investors Service has assigned long-term ratings B1 with a stable outlook to JSC First Heartland Jusan Bank (Jusan Bank) for its deposits in national and foreign currencies
The CEO of Backbase, an engagement banking platform provider, on removing friction from the customer journey and surfacing the right customer data to empower staff in the digital sales cycle.
Retail customers have adopted digital banking services en masse during the Covid-19 pandemic, as high street branches remained closed and cash transactions have plummeted. Many banks are re-thinking their digital strategy as a result.
With more customers switching to digital banking services during Covid-19, how can banks improve their onboarding processes and deliver seamless customer journeys? Five experts discuss best practices to improve retail banking digital sales.
Dimitar Radev, governor of the Bulgarian National Bank, on getting the country through the pandemic and plans to adopt the euro in 2024.
Bulgaria is struggling with low wages and political uncertainty, but remains determined to join the eurozone by 2024.
Bulgaria's banks look strong and stable as the country moves towards adopting the euro, but the sector still requires consolidation.
New breed of bank identifies as a tech firm with a banking licence, explains director of strategy.
Russia’s banks were growing in the run up to the Covid-19 crisis, but the economic fallout has taken its toll.
Ongoing protests and heightened risk of political stalemate set to affect profitability and asset quality in the banking sector.
Big bank failures because of Covid-19 look unlikely as a result of sweeping regulatory reforms.
Covid-19 has accelerated retail and business banking customers’ adoption of digital financial services, driving banks to speed up their European transformation programmes.
Kristina Siimar on forging a new institution out of old operations of DNB and Nordea.
Ara Abrahamyan explains how a uniform digital platform can enable seamless interactions accross channels and geographies.
OTP Bank’s Tibor Johancsik says Hungarian bank's digital transformation is well underway.
European arm of Russian bank operates in eight markets across central and eastern Europe, says Sonja Sarközi
Jouk Pleiter, creator of the people-centric Engagement Banking Platform, outlines the need for a seamless customer journey.
The Banker’s Top 100 CEE Banks ranking shows the region's lenders are in good financial health, with gains in capitalisation and total assets.
Sharon Easky, chairperson of PrivatBank’s supervisory board, on the legal challenges which followed the bank’s nationalisation and the ongoing struggle to bring reform to Ukraine.
Pandemic has slowed completion of reforms as regulators seek to prop up economy.