Managing innovation in a 129-year-old financial institution is not an easy job. Northern Trust’s director of architecture and innovation and chief architect, Len Hardy, talks to Joy Macknight about transforming legacy applications, processes and people.
'Hi-tech, high touch' is the mantra of many banks looking to revamp and revitalise their branch networks. But after years of increasing digital interaction, declining footfall and extensive branch closures, can banks entice customers back into the branch? Joy Macknight investigates.
JPMorgan has long been committed to diversity in its workforce and its approach is yielding results. Joy Macknight talks to the women heading the US bank’s Europe, the Middle East and Africa treasury services business lines to gain insight into the drivers of change in the region.
The UK has taken a giant step into the unknown, launching Open Banking ahead of its European counterparts. While not all the designated banks were ready on time, the initiative lays the groundwork for a range of new propositions for consumers and businesses.
Creating a widely accepted and portable digital identity will open up new business opportunities and grease the wheels of trade and commerce, yet a ‘silver bullet’ solution remains elusive. Could identity be the killer use for blockchain? Joy Macknight investigates.
Singapore’s central bank and financial authority, the Monetary Authority of Singapore, must balance fintech disruption with a safe regulatory environment. Chief fintech officer Sopnendu Mohanty talks to Joy Macknight about walking the tightrope to innovation.
Advocates of initial coin offerings see them as a quick and simple way to raise money for blockchain-based start-ups, while sceptics warn of get-rich-quick schemes and a 'Wild West' market. Joy Macknight looks at the drivers behind this new way of fundraising.